7 Awesome features an AI Chatbot Platform must have for better Customer Engagement

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What is AI Chatbot Platform ?

AI Chatbot Platform is the platform where chatbot is designed. Many Companies have launched their chatbot platforms where different chatbots can be built according to the other company and their requirement. A Chatbot is purchased according to need of the business. Picking the best chatbot platform for your business plays a vital role in your business. Making chatbot is not easy for that you need to create a complicated backend that consists of many concepts like data mining, machine learning, and NLP. For that many companies have developed a chatbot platform that can be used for free or with a certain amount of money for creating their own program according to the need of the business.

Natural Language Processing capabilities–

It should have AI ability to interact and interpret with human in the ways humans do conversation

Prediction–

It can suggest answer to the questions according to the previous conversations in situations when there is no information given.

Live Chat–

available 24by7 and prompt reply so that It finds the correct person to solve the customer’s problem ans enables the individual conversation with the clients.

Account Manager–

Manages all the testing, designing, the deployment of the conversational AI and coordination.

Payment request API–

It manages the payment, shipping and user’s information.

Powerful Analytics–

It analyzes that how many people are interacting and how satisfied they are? Basically it provides the dashboards which is used for tracking purpose.

Trigger Support–

According to the users search it sends pop-up message / triggers and redirect them to relevant websites.

All these things should be kept in mind while purchasing a chatbot platform.

we have built bots in various areas like education, real estate ,services and It sector

We do our best in AI and ML integration services If you need one for yours do contact us and avail early offer also make sure you have a Whatsapp business API approval in case of integration your bot to whatsapp

You can also find 5 reasons where your Whatsapp chatbot can help your business